Privacy Policy
Effective Date: 11-01-2024
Your privacy is critically important to us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our website peerless-av.com (the “Site”). By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect various types of information in order to provide and improve our services to you.
1.1 Personal Data: When you make a purchase or attempt to make a purchase through the Site, we collect the following information:
- Name
- Billing and shipping address
- Payment information (including credit card details)
- Email address
- Phone number
- IP address
1.2 Non-Personal Data: We also collect non-personally identifiable information that does not identify you individually. This may include:
- Browser type
- Operating system
- Device type
- Pages you visit on our Site
- How you interact with the Site
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process transactions: We use your personal data to fulfill orders, process payments, and deliver products.
- To provide customer service: We may use your information to respond to inquiries, complaints, or provide assistance.
- To improve our Site: Non-personal information helps us analyze user behavior to improve the functionality and user experience of the Site.
- To communicate with you: We may send order confirmations, updates, and marketing communications with your consent.
- For legal and security purposes: We may use your personal data to comply with legal obligations, detect fraud, and maintain security.
3. Sharing of Your Information
We do not sell, rent, or trade your personal information. We may share your personal data in the following circumstances:
- Service Providers: We may share your information with third-party vendors (such as payment processors, shipping partners) to complete transactions.
- Legal Compliance: We may share information if required by law or to protect our rights, privacy, safety, or property.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. International Data Transfers
As a global website, your personal information may be transferred to, and processed in, countries other than your own. These countries may have data protection laws that are different from the laws of your country.
We ensure that appropriate safeguards are in place to protect your personal data when it is transferred internationally, in accordance with relevant data protection laws.
5. Your Rights
Depending on your location and applicable data protection laws, you may have the following rights:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request corrections to inaccurate or incomplete personal data.
- Deletion: You can request that we delete your personal data, subject to legal obligations.
- Opt-Out: You can opt out of marketing communications at any time by following the instructions provided in those communications.
- Data Portability: You can request that your personal data be transferred to another service provider in a machine-readable format.
To exercise any of these rights, please contact us at [Insert Contact Information].
6. Data Security
We take appropriate measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7. Cookies
Our Site uses cookies and similar technologies to enhance your experience. Cookies are small data files stored on your device. You can choose to disable cookies in your browser settings, but this may limit certain features of our Site.
8. Children’s Privacy
Our Site is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided personal data, please contact us, and we will take steps to remove that information.
9. Social Media
Our website is embedding social media plugins or widgets which are provided by Walls.io. When loading these widgets, your IP-address and cookie information is transferred to Walls.io. Walls.io is operated by "Walls.io GmbH, based in Vienna, Austria.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review this policy periodically for any updates.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Peerless-AV®
2300 White Oak Circle, Aurora IL 60502, United States
info@peerless-av.com
